Once purchased, you will be granted viewing access for 12 months*. After this period expires you will need to repurchase the feature to renew your access.
*If you have pre-ordered a feature, your access period won't start until the feature is released.
No, you only have to pay the access fee once when purchasing the season pass. This then allows you to watch its content as many times as you wish until midnight on the end date for that season.
Yes, all features are available to watch internationally.
Yes, simply open the Pinchgut Opera website (pinchgutopera.com.au) in the browser on your mobile phone. On the home page, select the feature you wish to view. Then log in to your Pinchgut At Home account to view, or create your account and make your payment by credit card.
If you wish to pay by EFT or cheque, please contact Ilona on (02) 9318 8344 to make arrangements.
To watch video online a fast internet connection is needed. To check your connection go to speedtest.net and check your connection. It is recommended that you have a download speed of at least 1Mbps.
If you have problems viewing videos, make sure you have the most up-to-date version of your browser.
There are a few different possible ways to watch on your Smart TV Device:
VIA APPLE AIRPLAY
VIA GOOGLE CHROMECAST
If the above methods do not work, we suggest mirroring an external device to your TV (see the following solution for more information).
You can mirror the content from an external device (such as a laptop) to your HD TV using a HDMI cable.
To do this:
There are many factors that influence video playback. You can try the following fixes if you are experiencing buffering issues: